My Ipad Pro suddenly won't turn on, so I sent it to Apple for service.
They told me dock connector is damaged and sent me a pic. Says it's not
covered under the limited warranty, wants $750. I thought this is normal
wear and tear and should be covered. What can I do?
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell
If you had AppleCare+, yes, it would have covered it. Unfortunately, since you did not have it, it’s too late to add it now.
You can’t purchase coverage for a device that’s already damaged. That would be like taking out a life insurance policy on someone who is already dead…
Yes - if you already have an active AppleCare+ plan - but you cannot add AppleCare+ retrospectively.
Presumably Apple would have already acknowledged this cover - and replaced your iPad as “an incident” had this cover been available.
Apple trade-in values are typically lower than the fixed-price repair - the latter typically being c.60% of the initial purchase cost.
Being a “current” product, if repaired, you’d perhaps achieve a better value of you sell the iPad privately - and use the proceeds towards the replacement device.
You already have your answer - the iPad requires an out-of-waranty repair.
Your “options” are to repair the iPad - paying the repair fee - or scrap the iPad and replace.
Would Apple Care Plus cover this damage?
I'm afraid this damage will happen again in 6 months, so trade in the broken iPad for a new one and get AppleCare+. How much can I get for it?
Nil.
Apple will not accept a damaged device under the trade-in programme. You must repair it first.
Wow I got a $1500 door stop for not getting AppleCare+. :(
How much will I get for it if I spend $750+tax to repair it first?
IPad Pro 5th gen unable to power on. Apple says damaged dock connector.
