Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store error

when you try to download an application from the app store, it gives a verification error, asks for an apple id password, enters an error and a window opens with a payment method, asks to enter a card, then again an error

iPhone 11, iOS 15

Posted on Jul 29, 2022 10:31 AM

Reply
Question marked as Best reply

Posted on Jul 29, 2022 11:17 AM

You need a payment method -

Do you have a functioning payment method listed in your account? Unless you have a NONE option in the payment methods, you usually have to have a valid payment method entered in your account details. Even for free apps or to update apps.


M1 Mac mini, macOS 12.5; Watch, series 5 GPS/cellular, watchOS 8.7; iPad Pro 2nd Gen, iPadOS 15.6; iPhone 12 Pro, iOS 15.6; TV 4th Gen, tvOS 15.6; HomePods, audioOS 15.5.1 and Airport Express w/ Airplay 2

5 replies
Question marked as Best reply

Jul 29, 2022 11:17 AM in response to IuliaOdudenco

You need a payment method -

Do you have a functioning payment method listed in your account? Unless you have a NONE option in the payment methods, you usually have to have a valid payment method entered in your account details. Even for free apps or to update apps.


M1 Mac mini, macOS 12.5; Watch, series 5 GPS/cellular, watchOS 8.7; iPad Pro 2nd Gen, iPadOS 15.6; iPhone 12 Pro, iOS 15.6; TV 4th Gen, tvOS 15.6; HomePods, audioOS 15.5.1 and Airport Express w/ Airplay 2

App Store error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.