Apple ID reset

From the article below.

Check the status of your request

At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Just go to iforgot.apple.com and enter your Apple ID.

Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

Have you tried going to  iforgot.apple.com and entering your Apple ID?