Why is my keyboard folio not connecting to my iPad Pro 10.5
How can I connect my iPad pro 10.5 to my keyboard folio I already try restarting and cleaning the 3 dots
iPad Pro 10.5-inch, Wi-Fi
Question marked as
Best reply
Start here:
Use your Smart Keyboard Folio or Smart Keyboard with your iPad - Apple Support
Do you see any errors or warnings when connecting or attempting to use the folio keyboard?
If you see an ‘Accessory may not be supported’ alert - Apple Support
If you are using a Smart (folio) keyboard, this alert is typical of a faulty folio keyboard. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or an on-screen notification. If the keyboard has completely failed, you may not see any reported errors.
The Smart folio keyboard itself is not repairable. The only remedy for a damaged/failed or faulty keyboard is its replacement. If you are within your one-year limited warranty, you will need to contact Apple Support or your retailer.
You will find the Get Support link at top-right of this page.
Alternatively, you can initiate a support case using the excellent Apple Support App. If not already installed on your device, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
A further alternative is to visit the Genius Bar at your local Apple Store, where the technicians will be delighted to assist. When visiting the Genius Bar, a reservation is recommended:
Genius Bar Reservation and Apple Support Options - Apple