Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 pro max Display problem

There is a gasification in the upper part of the screen, what is the solution to this problem?

iPhone 13 Pro Max, iOS 15

Posted on Jul 29, 2022 3:37 PM

Reply
Question marked as Best reply

Posted on Jul 31, 2022 10:46 AM

Hello onepi,


Since the distortion you've shared appears in your screenshot it is likely you're experiencing a software issue. To help isolate, and potentially resolve this behavior, we recommend restarting and ensuring your device is up-to-date. The current iOS version is iOS 15.6.


Restart your iPhone - Apple Support


Update your iPhone, iPad, or iPod touch - Apple Support


These are the best steps to take for any non-specific software issue you may experience. We hope this helps!


Best regards.

2 replies
Question marked as Best reply

Jul 31, 2022 10:46 AM in response to onepi

Hello onepi,


Since the distortion you've shared appears in your screenshot it is likely you're experiencing a software issue. To help isolate, and potentially resolve this behavior, we recommend restarting and ensuring your device is up-to-date. The current iOS version is iOS 15.6.


Restart your iPhone - Apple Support


Update your iPhone, iPad, or iPod touch - Apple Support


These are the best steps to take for any non-specific software issue you may experience. We hope this helps!


Best regards.

iPhone 13 pro max Display problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.