My phone keeps crashing whenever I put my password in. I can’t even get into my phone anymore! It will turn on then I'll put in my password then it will just buffer. Please help!

My phone keeps crashing whenever I put my password in. I can’t even get into my phone anymore! It will turn on then I'll put in my password then it will just buffer. Please help!

iPhone 12 mini

Posted on Jul 29, 2022 4:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2022 9:55 AM

Hi randyfromwoodland,


Thanks for coming to Apple Support Communities for help today.


We'd advise the steps here: If your iPhone won't turn on or is frozen


"If your iPhone turns on but gets stuck during start up


If you see the Apple logo or a red or blue screen during startup, try these steps:


  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps: On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
  4. Keep holding the buttons until you see the recovery mode screen.
  5. When you get the option to restore or update, choose Update.
  6. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4."


If this doesn't resolve the issue, we'd next recommend visiting Contact Apple Support.


Have a fantastic day!


1 reply
Question marked as Top-ranking reply

Jul 31, 2022 9:55 AM in response to randyfromwoodland

Hi randyfromwoodland,


Thanks for coming to Apple Support Communities for help today.


We'd advise the steps here: If your iPhone won't turn on or is frozen


"If your iPhone turns on but gets stuck during start up


If you see the Apple logo or a red or blue screen during startup, try these steps:


  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps: On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
  4. Keep holding the buttons until you see the recovery mode screen.
  5. When you get the option to restore or update, choose Update.
  6. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4."


If this doesn't resolve the issue, we'd next recommend visiting Contact Apple Support.


Have a fantastic day!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone keeps crashing whenever I put my password in. I can’t even get into my phone anymore! It will turn on then I'll put in my password then it will just buffer. Please help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.