I don’t know why I can update the Software

IOS software?

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone   *

Restart your iPad.   *

Try a forced restart. See the section towards the end of the article.

Reset Device. -

If necessary

Hard reset.     -

Do a backup and try a factory reset. Then restore from the backup.

Restore to Factory setting.      *

Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *

Backup - Restore your device from an iCloud or iTunes backup.     *

See the articles below.

Update your iOS device.  -

Get help with over-the-air iOS updates  -

Update – Can’t or can’t restore   -

Have you tried using iTunes on a computer or Finder if running Catalina or later to do the update?

Update software on iOS devices in iTunes on Mac. -

Phone, iPad, or iPod touch - Update with Finder.  *

iPhone, iPad, or iPod touch - Update with iTunes.  *

If you see an error when you update or restore your iPhone, iPad, or iPod    *

Updating iOS: common issues and solutions.  -

ASC YouTube for  how to update your iPhone, iPad, or iPod touch to the latest version of iOS or iPadOS —wirelessly or using your computer.