Problem w screenshot - screen greyed out afterwards.

Omega 3 wrote:

So, with my job I have to take a lot of screenshots and today after doing so the greyed out area remained on screen after the screenshot was taken.

I have restarted and the greyed out area disappeared then when I got back to taking screenshots again, this error occurred again.

I am running 12.5 on a 16inch 2019 MacBook Pro.

Just to clarify the below image is of an empty untitled folder expanded to full screen.

https://discussions.apple.com/content/attachment/a44d95f3-96a3-4d45-9af2-eec44d56724c

Make changes to your Shift Command 5>Options for each, turn off the bells and whistles

ref: Take screenshots or screen recordings on Mac - Apple Support

Then use the—

Shift Command 3

Shift Command 4

and compare your results

Take a screenshot on your Mac - Apple Support