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Problem w screenshot - screen greyed out afterwards.

So, with my job I have to take a lot of screenshots and today after doing so the greyed out area remained on screen after the screenshot was taken.

I have restarted and the greyed out area disappeared then when I got back to taking screenshots again, this error occurred again.

I am running 12.5 on a 16inch 2019 MacBook Pro.

Just to clarify the below image is of an empty untitled folder expanded to full screen.


MacBook Pro

Posted on Jul 29, 2022 7:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2022 8:31 AM

Omega 3 wrote:

So, with my job I have to take a lot of screenshots and today after doing so the greyed out area remained on screen after the screenshot was taken.
I have restarted and the greyed out area disappeared then when I got back to taking screenshots again, this error occurred again.
I am running 12.5 on a 16inch 2019 MacBook Pro.
Just to clarify the below image is of an empty untitled folder expanded to full screen.
https://discussions.apple.com/content/attachment/a44d95f3-96a3-4d45-9af2-eec44d56724c


Make changes to your Shift Command 5>Options for each, turn off the bells and whistles



ref: Take screenshots or screen recordings on Mac - Apple Support





Then use the—

Shift Command 3

Shift Command 4


and compare your results


Take a screenshot on your Mac - Apple Support







1 reply
Question marked as Top-ranking reply

Jul 30, 2022 8:31 AM in response to Omega 3

Omega 3 wrote:

So, with my job I have to take a lot of screenshots and today after doing so the greyed out area remained on screen after the screenshot was taken.
I have restarted and the greyed out area disappeared then when I got back to taking screenshots again, this error occurred again.
I am running 12.5 on a 16inch 2019 MacBook Pro.
Just to clarify the below image is of an empty untitled folder expanded to full screen.
https://discussions.apple.com/content/attachment/a44d95f3-96a3-4d45-9af2-eec44d56724c


Make changes to your Shift Command 5>Options for each, turn off the bells and whistles



ref: Take screenshots or screen recordings on Mac - Apple Support





Then use the—

Shift Command 3

Shift Command 4


and compare your results


Take a screenshot on your Mac - Apple Support







Problem w screenshot - screen greyed out afterwards.

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