JohnV1197 Author

Level 1

4 points

My phones touch screen its not working, and i got a new phone and im trying to pass all the data from my old phone to my new phone. Is there another way??

Is there another way for me to transfer my data from my old phone without utilizing the touchscreen ?

iPhone 11 Pro, iOS 15

Posted on Jul 29, 2022 7:59 PM

Reply

Similar questions

Will I be able to transfer data between old and new phone if my old phone screen is not working? Will I be able to transfer data between old and new phone if my old phone screen is not working? The phone is still working, I can hear messages, talk to siri etc, just the screen is black.
2565 4
Transferring data when screen doesn't work. How can I transfer data to a new iphone when the old iphone's screen is not accessible?
8398 1
Data transfer How can I retrieve my data from my iPhone 11 with the broken screen to my new iPhone 12 when I cant see to type on the broken screen
4717 3

1 reply

Level 10

203,019 points

Jul 29, 2022 8:19 PM in response to JohnV1197

JohnV1197 Said:

"My phones touch screen its not working, and i got a new phone and im trying to pass all the data from my old phone to my new phone. Is there another way??"

-------

Sounds like you have a frozen device. So, read the following...

Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

Try the Tips at these Apple Support Links:

If your iPhone is Stuck on the Apple Logo - Apple Support

If the Screen isn’t Working on your iPhone or iPad - Apple Support

If your iPhone Won't Turn On or is Frozen - Apple Support

If you Need More Help - iPhone - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phones touch screen its not working, and i got a new phone and im trying to pass all the data from my old phone to my new phone. Is there another way??

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up