sanju188 Author

Level 1

6 points

Why incorrect Apple ID and cannot be used to unlock this iPhone 7

Please I need our help

iPhone 7, iOS 14

Posted on Jul 30, 2022 5:12 AM

Reply

Top-ranking reply

Community+ 2025

Level 10

741,101 points

Posted on Jul 30, 2022 6:40 AM

If you're using an Apple ID other than the one it's locked to, because the activation lock is an anti-theft measure. Otherwise, because there's a problem with the record for it on Apple's end; click here and submit an unlock request.

(222161)

View in context

Similar questions

1 reply

Top-ranking reply

Community+ 2025

Level 10

741,101 points

Jul 30, 2022 6:40 AM in response to sanju188

If you're using an Apple ID other than the one it's locked to, because the activation lock is an anti-theft measure. Otherwise, because there's a problem with the record for it on Apple's end; click here and submit an unlock request.

(222161)

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why incorrect Apple ID and cannot be used to unlock this iPhone 7

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up