iPhone 13 Pro screen goes dim when in the sun

Hi….. brand new iPhone 13 pro and if there’s any type of major sun — the phone screen goes so dim it is not useable. Went to the apple Genius Bar and they told me it’s working fine and to stay out of the sun with it.


so, I guess I’m good as long as I only use it in the office lol. Anyone else have this issue?



[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 15

Posted on Jul 30, 2022 8:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2022 8:40 AM

When you are using the phone in direct sunlight the phone gets too hot from the radiant heat of the Sun, so it dims the screen to reduce the heat load of the phone (the screen is the one of the heaviest heat generators in an iPhone), so the phone doesn’t shut down due to overheating. The solution is shade the phone when outdoors in direct sunlight.

4 replies
Question marked as Top-ranking reply

Jul 30, 2022 8:40 AM in response to kf apple

When you are using the phone in direct sunlight the phone gets too hot from the radiant heat of the Sun, so it dims the screen to reduce the heat load of the phone (the screen is the one of the heaviest heat generators in an iPhone), so the phone doesn’t shut down due to overheating. The solution is shade the phone when outdoors in direct sunlight.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 13 Pro screen goes dim when in the sun

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.