Related Article: If you can't add a card to Apple Wallet to use with Apple Pay

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I’m trying to add a card to my daughters (14) wallet on her iPhone 12 and I keep getting a message. “ payment cards are not supported for this account.) any suggestions??

iPhone 12

Posted on Jul 30, 2022 11:19 AM

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Posted on Jul 30, 2022 11:22 AM

If you can't add a card to Apple Wallet to use with Apple Pay

Learn what steps to take if you can't add a card to the Wallet app to use with Apple Pay.


  1. Check that you're able to use Apple Pay:

2.Check for services outages or connection issues.

3.If you see the message "Could Not Add Card" or "Invalid Card," contact your bank or card issuer.

Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.

If you need help adding a card, learn how to set up Apple Pay.

8 replies
Question marked as Best reply

Jul 30, 2022 11:22 AM in response to gazz21

If you can't add a card to Apple Wallet to use with Apple Pay

Learn what steps to take if you can't add a card to the Wallet app to use with Apple Pay.


  1. Check that you're able to use Apple Pay:

2.Check for services outages or connection issues.

3.If you see the message "Could Not Add Card" or "Invalid Card," contact your bank or card issuer.

Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.

If you need help adding a card, learn how to set up Apple Pay.

Jul 30, 2022 11:55 AM in response to gazz21

Hi,


Make sure you have Apple Cash Family set up, the DOB of her Apple ID is correct, and if she already has an Apple Cash account prior to family setup, you will need to have an Apple Cash Specialist close that account in order to set up a new one with the Family Sharing. Once set up, she should be able to add a payment method to Wallet.





Jul 30, 2022 12:17 PM in response to gazz21

In Ireland these type of payment methods are accepted



If you still face the payment method adding issues you can also contact apple support they will help you with ease Official Apple Support



Jul 30, 2022 12:21 PM in response to Varunprakash

Again, thanks for your time. However, none of these address my problem. I know that it’s supported. I know the card we are trying to add is compatible. According to Apple, she is old enough. It just keeps telling me that the “account” is not supported. This is the confusing part as I have no idea what “account”’it refers to.

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