Apps having cellular connection issues with second sim while using eSim

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Level 1

6 points

Apps having cellular connection issues with second sim while using eSim

I have been using my iphone with single sim for years. When I change my iphone 11 with 13, I also started using eSim. Some of my applications are not accepting celular connection from my new sim. When I change celular network to sim1 those apps work without an issue but while sim2’s cellular data is active, some apps saying “no internet connection” I tried deleting and reinstalling the app but it also did not solve the issue. And this is only hallening to some of my apps, most keeps working fine. Do you guys have any idea about this issue?

Posted on Jul 31, 2022 6:48 AM

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Answer 1

leroydouglas

Level 10

200,604 points

Jul 31, 2022 4:25 PM in response to brckr

brckr wrote:

I have been using my iphone with single sim for years. When I change my iphone 11 with 13, I also started using eSim. Some of my applications are not accepting celular connection from my new sim. When I change celular network to sim1 those apps work without an issue but while sim2’s cellular data is active, some apps saying “no internet connection” I tried deleting and reinstalling the app but it also did not solve the issue. And this is only hallening to some of my apps, most keeps working fine. Do you guys have any idea about this issue?

View or change cellular data settings on iPhone - Apple Support

Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET

If you see No Service or Searching on your iPhone or iPad - Apple Support

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

If you can't connect to a cellular network or cellular data - Apple Support

If you see No Service or Searching on your iPhone or iPad - Apple Support

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Answer 2

brckr Author

Level 1

6 points

Jul 31, 2022 10:46 PM in response to leroydouglas

Thank you for your answer Leroy, but I am able to use most of the apps and having no issue with connection. I am having this problem only with few apps they specifically look for second sim cards cellular data. When I use that sims internet the apps work without any problem but when I change to the other sim some of the apps can not connect.

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Apps having cellular connection issues with second sim while using eSim

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