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My iPad won’t update how do I fix it

My iPad is missing some updates but says it’s not how do I update it updates it needs?

iPad Air, iOS 12

Posted on Jul 31, 2022 9:36 AM

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Posted on Jul 31, 2022 9:51 AM

It appears by your signature you have an iPad Air first generation. As such, you have an iPad released in 2013, which is too old, too underpowered, no longer supported and which is incapable of being update past iOS 12.5.5. The simple answer is you cannot update such an old device and it is now time to invest in a newer, more modern iPad.


You may see some longer answers, but this is the short and simple answer you need to know.

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Jul 31, 2022 9:51 AM in response to virusey

It appears by your signature you have an iPad Air first generation. As such, you have an iPad released in 2013, which is too old, too underpowered, no longer supported and which is incapable of being update past iOS 12.5.5. The simple answer is you cannot update such an old device and it is now time to invest in a newer, more modern iPad.


You may see some longer answers, but this is the short and simple answer you need to know.

Jul 31, 2022 9:58 AM in response to virusey

Insofar as your iPad is capable, its system software is up to date. The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.5.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive occasional “point” security updates - the most recent being released late last year. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS15.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides clarity as to your available options - and the fundamental limitations of your iPad.

My iPad won’t update how do I fix it

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