I don't know why my icloud payments have not been received by apple, but apparently they have not. How do I reestablish this account and payments to it? Help.do I

I don't know why my icloud payments have not been received by Apple, but apparently they have not. How do I reestablish this account? Help


Windows, Windows 10

Posted on Jul 31, 2022 1:57 PM

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Question marked as Top-ranking reply

Posted on Aug 1, 2022 1:54 PM

Hello zeepogo,


We'd recommend reviewing the steps from If your payment method is declined in the App Store or iTunes Store - Apple Support to confirm that a valid account is on file.


  1. Use your device to check your payment information. You might see red text that explains why the payment method can't be charged.
  2. If your card was declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.
  3. Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.


If problems persist, then Contact Apple Support so their billing team can look into this with you.


Thanks for using Apple Support Communities!

1 reply
Question marked as Top-ranking reply

Aug 1, 2022 1:54 PM in response to zeepogo

Hello zeepogo,


We'd recommend reviewing the steps from If your payment method is declined in the App Store or iTunes Store - Apple Support to confirm that a valid account is on file.


  1. Use your device to check your payment information. You might see red text that explains why the payment method can't be charged.
  2. If your card was declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.
  3. Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.


If problems persist, then Contact Apple Support so their billing team can look into this with you.


Thanks for using Apple Support Communities!

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I don't know why my icloud payments have not been received by apple, but apparently they have not. How do I reestablish this account and payments to it? Help.do I

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