You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to update software

Unable to update software

iPhone 7 Plus, iOS 13

Posted on Jul 31, 2022 7:23 PM

Reply
3 replies

Jul 31, 2022 8:19 PM in response to kamalakannan1984

kamalakannan1984 Said:

"Unable to update software"

-------


Updating What?

What exactly are you looking to update? If it is the iOS, then refer to the following....


Updating your iPhone:

Try updating your iPhone first. Do so, through a computer. If you cannot update it, then it is likely out of date. As for getting the options back(if they existed), you'd have to perform a few things, perhaps leading to a reset. So, try the following, reporting if the update works...


Updating an iPhone:


Determining if an Update will Install:

How to do so...

A. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS15 then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Use my User Tip:  Update your iPhone Using a Computer - User Tip

Unable to update software

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.