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Level 1

4 points

I need to cancel a subscription of a deceased parent

A charge of .99 keeps showing up on my deceased parents' credit card. If I don't know their apple id and password how can I cancel the charge?

Posted on Aug 1, 2022 4:41 PM

Top-ranking reply

Level 10

472,623 points

Posted on Aug 1, 2022 4:45 PM

One option is to contact Apple Support -- there is a Get Support link at the top right of this page.

Another option (if you don't have other reasons you need it) would be to just cancel the credit card.

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