My iPhone was affected by virus them i give to am engineers to help repair it after repair it then I forgot the password and the iCloud mail but I have the serial no and the ime/med no and the passcode
iPhone 6s
See if you can recover the ID/password. An iCloud e-mail address is an Apple ID. Use every email address you can think of.
Apple ID - How to find your Apple -
Other ways to find your Apple ID
You can check to see if you're signed in to the App Store, FaceTime, or Messages on your iPhone, iPad, iPod touch, or Mac, or check to see if you're signed in to iTunes for Windows on a PC. You can also go to iCloud.com or appleid.apple.com and see if your Apple ID prefills on the sign-in screen.
If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
See if you can recover the ID/password. An iCloud e-mail address is an Apple ID. Use every email address you can think of.
Apple ID - How to find your Apple -
Other ways to find your Apple ID
You can check to see if you're signed in to the App Store, FaceTime, or Messages on your iPhone, iPad, iPod touch, or Mac, or check to see if you're signed in to iTunes for Windows on a PC. You can also go to iCloud.com or appleid.apple.com and see if your Apple ID prefills on the sign-in screen.
If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
You are sign in here . . . with your Apple ID & Password (?).
Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.
You can’t merge multiple Apple ID accounts.
Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
See -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
If iCloud Mail isn't working
If iCloud Mail isn't working - Apple Support
Contact Apple for help with Apple ID account security
Contact Apple for help with Apple ID account security - Apple Support
My iPhone was affected by virus
No, if you haven't jailbroken your iPhone, it's not possible.
them i give to am engineers to help repair
Engineers from an Apple Store or an Apple Authorized Reseller?
What did they fix?
You can also contact Apple support for help, -> Get Support (apple.com)
You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.
If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.
Once Apple receive your proof of ownership, Apple will further review your request and provide an update.
I didn’t remember my Password and my iCloud mail
