📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Locked out of MacBook Air

I’ve reset my Apple ID but locked out of Mac book Air


when typing in new password it’s saying account is locked

Posted on Aug 2, 2022 2:07 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2022 5:15 AM

If you are unable to log into your Mac, refer to If you forgot your Mac login password - Apple Support, notwithstanding the fact you are certain its password is correct. Continue with If you can't reset your Mac login password - Apple Support.


If your Apple ID account is locked or disabled, refer to If your Apple ID is locked or disabled - Apple Support.


The following may also be relevant: If you see an 'Unable to sign you in to your Apple ID' message - Apple Support.

1 reply
Question marked as Top-ranking reply

Aug 2, 2022 5:15 AM in response to DeniseAkbani

If you are unable to log into your Mac, refer to If you forgot your Mac login password - Apple Support, notwithstanding the fact you are certain its password is correct. Continue with If you can't reset your Mac login password - Apple Support.


If your Apple ID account is locked or disabled, refer to If your Apple ID is locked or disabled - Apple Support.


The following may also be relevant: If you see an 'Unable to sign you in to your Apple ID' message - Apple Support.

Locked out of MacBook Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.