Trying to update my iPad to iPadOS 15.6. Software gets downloaded and extracted, then prior to updating the iPad, this message pops up, and the only action I can take is "OK". Then nothing more happens. What am I supposed to do?
iPad Air 2 Wi-Fi
Hello garthcas,
We’re glad you decided to reach out about updating your iPad. The error that you’re receiving gives us the clue that your computer isn’t communicating with the Apple signing server that it needs to access the installation files of the iPadOS software. We have a few suggestions that may help.
Update macOS on Mac - Apple Support
Update iTunes on PC - Apple Support
If you run into any issues, be sure to provide as much detail as possible, and we'll do our best to help sort things out.
Best regards.
Hello garthcas,
We’re glad you decided to reach out about updating your iPad. The error that you’re receiving gives us the clue that your computer isn’t communicating with the Apple signing server that it needs to access the installation files of the iPadOS software. We have a few suggestions that may help.
Update macOS on Mac - Apple Support
Update iTunes on PC - Apple Support
If you run into any issues, be sure to provide as much detail as possible, and we'll do our best to help sort things out.
Best regards.
I was trying to update the iPadOS from a Mac Mini that was recently updated to MacOS Monterey v12.5, so it was up to date. Interestingly, when I tried again the next day, it ran fine. A temporary glitch on the Apple server?
garthcas,
We're glad to hear the issue is now resolved. Please let us know if you have other questions or concerns.
Regards.
What does "you must authorize with the signing server before making this request" mean?
