Lost Passcode

I'm Working with my sisters old iphone 7, we've lost the passcode on it and we're trying to recover old files from it.

iPhone 7

Posted on Aug 2, 2022 12:48 PM

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Question marked as Top-ranking reply

Posted on Aug 2, 2022 12:56 PM

Unfortunately, if the passcode has been forgotten, the only way to get the phone going again is erase it and then set it up again. You will lose all of the data on the phone when you do this, it will look just like it did when it was brand new.


IF.....you have a current backup of the phone, you can use that backup to restore the data back to the phone.


The Apple Support document linked below provides the details.


If you forgot your iPhone passcode - Apple Support



5 replies
Question marked as Top-ranking reply

Aug 2, 2022 12:56 PM in response to Hipoppokunurious

Unfortunately, if the passcode has been forgotten, the only way to get the phone going again is erase it and then set it up again. You will lose all of the data on the phone when you do this, it will look just like it did when it was brand new.


IF.....you have a current backup of the phone, you can use that backup to restore the data back to the phone.


The Apple Support document linked below provides the details.


If you forgot your iPhone passcode - Apple Support



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Lost Passcode

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