Related Article: Find the serial number of your Apple product

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone has black screen and doesnt turn on

iphone has black screen and doesnt turn on, any ideas?


Is it possibly the battery needs replaced?



iPhone 7

Posted on Aug 2, 2022 5:28 PM

Reply
Question marked as Apple recommended

It is probably time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options. With an older phone like the 7 it is possible that the battery is dead.

Apple Store - Find a Store - Apple

Posted on Aug 2, 2022 6:41 PM

1 reply

iphone has black screen and doesnt turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.