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When I clicked on my daughter's name It kicks me out or crashes

I have family sharing with my daughter and when I click on her name to see what apps that I’ve allowed I immediately get kicked or it crashes. I then checked to see if there was an iOS update so I installed and the problem continues. I’ve also tried a soft reset of my phone and even turned it off and then back on and nothing is working. Can anyone help?



[Re-Titled by Moderator]


Posted on Aug 2, 2022 5:52 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2022 7:25 AM

It sounds like with a restart and update you have done pretty much all I can think of. Have you quit all apps and checked if it could be one of those causing problems?


Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 3, 2022 7:25 AM in response to Doogs2727

It sounds like with a restart and update you have done pretty much all I can think of. Have you quit all apps and checked if it could be one of those causing problems?


Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


When I clicked on my daughter's name It kicks me out or crashes

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