Transfer cannot be completed to my new iPhone

Why is the XR refusing a transfer from an iPhone 7plus 128gb. The phone are both 128gb and the XR is saying memory to low. I wish I could attach a screenshot of what the XR is saying


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iPhone 11 Pro

Posted on Aug 3, 2022 3:50 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2022 8:11 AM

Adagracenwaoma wrote:

Why is the XR refusing a transfer from an iPhone 7plus 128gb. The phone are both 128gb and the XR is saying memory to low. I wish I could attach a screenshot of what the XR is saying
https://discussions.apple.com/content/attachment/2382a751-1e87-4e74-8489-44e39f256cd8



the error in your screen shot says "Storage"


How much storage is being used on the old an iPhone 7plus (?)

Seems this would be relevant...


How to check the storage on your iPhone, iPad, and iPod touch


Manage your photo and video storage - Apple Support




Set up your iPhone, iPad, or iPod touch - Apple Support

Set up your iPhone, iPad, or iPod touch - Apple Support


Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch - Apple Support


Turn on and set up iPhone

Turn on and set up iPhone - Apple Support







5 replies
Question marked as Top-ranking reply

Aug 3, 2022 8:11 AM in response to Adagracenwaoma

Adagracenwaoma wrote:

Why is the XR refusing a transfer from an iPhone 7plus 128gb. The phone are both 128gb and the XR is saying memory to low. I wish I could attach a screenshot of what the XR is saying
https://discussions.apple.com/content/attachment/2382a751-1e87-4e74-8489-44e39f256cd8



the error in your screen shot says "Storage"


How much storage is being used on the old an iPhone 7plus (?)

Seems this would be relevant...


How to check the storage on your iPhone, iPad, and iPod touch


Manage your photo and video storage - Apple Support




Set up your iPhone, iPad, or iPod touch - Apple Support

Set up your iPhone, iPad, or iPod touch - Apple Support


Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch - Apple Support


Turn on and set up iPhone

Turn on and set up iPhone - Apple Support







Aug 3, 2022 12:45 PM in response to Adagracenwaoma

Adagracenwaoma wrote:

Both phone old and new are 128gb


Understood—you stated that in the OP.


You need "free" storage space in order for the iPhone to function.


If your old iPhone is packed to the gills free up some storage and compare your results—give your self at least 20% free and compare your results.


Verify -iOS on the old iPhone is current iOS 15.6

Update your iPhone, iPad, or iPod touch - Apple Support



Aug 3, 2022 5:17 PM in response to Adagracenwaoma

Adagracenwaoma wrote:

Both were on iOS 15.6. It’s still the same


You can erase the new iPhone and try again your transfer, use a different method than before....

Archive a backup on the computer so you do not lose your data

How to factory reset your iPhone, iPad, or iPod touch - Apple Support


see if there is anything above

Transfer data from your previous iOS or iPadOS device to your ...



If you can't update or restore your iPhone or iPod touch

If you can't update or restore your iPhone or iPod touch - Apple Support


If your iPhone is stuck on the Apple logo

If your iPhone is stuck on the Apple logo - Apple Support




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Transfer cannot be completed to my new iPhone

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