Still cannot redownload purchased albums from iTunes to my new phone when they’re not stored ANYWHERE I can find?
Still cannot redownload purchased albums from iTunes to my new phone when they’re not stored ANYWHERE I can find?
Still cannot redownload purchased albums from iTunes to my new phone when they’re not stored ANYWHERE I can find?
Start here:
… Redownload music - Apple Support
Then maybe here:
… If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support
Then:
… If you see items in your purchase history but you can't redownload them, report a problem.
Start here:
… Redownload music - Apple Support
Then maybe here:
… If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support
Then:
… If you see items in your purchase history but you can't redownload them, report a problem.
I’ve no way of confirming, but it’s been the same ever since I started using iPhones and this is my third in probably 6 years. If it was under a different Apple ID then why does it not prompt me or give me the ability to purchase it again?
Not helpful, already tried.
-says “purchased” on iTunes
-if it was purchased on another id, and the system obviously knows something BECAUSE IT SAYS “PURCHASED” then why is it not simply available to re-download?
-if it was not purchased on another id then why is it not available to re-download either directly or from my library?
-why isn’t the system directed to verify my identity and simply allow me to re-download the album if it was purchased under another id?
-if the album was purchased under another id WHY DOESN’T IT SAY THAT?
Its a program that receives instructions from human beings, and by now I think enough human beings have had a similar issue to prompt the human beings that tell the program how to respond. I expect this type of ongoing issues with Android but not the people at Apple.
Hello~ You may be better going to upper right hand corner and then click on Get Support or …
Contact Apple for support and service
Then someone with access to your account information may look into this further with you and resolve your particular issue.
~Katana-San~
Hello ~ Are you using the same Apple ID as they were purchased with?
~Katana-San~
Yep. As above. Contact Apple.
Still cannot redownload purchased albums from iTunes to my new phone when they’re not stored ANYWHERE I can find?