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Hello my face recognition stopped working immediately after installing the last update. My camera continues to operate. It’s obviously a software problem. I have installed the last update again. No change. Help

My facial recognition has stopped working immediately after installing last update. Camera continues to operate properly. Its obviously a software problem. I need help

iPhone 6, iOS 11

Posted on Aug 3, 2022 1:03 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2022 1:17 PM

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. Genius Bar Reservation and Apple Support Options - Apple

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Question marked as Top-ranking reply

Aug 3, 2022 1:17 PM in response to Jimflawpc

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. Genius Bar Reservation and Apple Support Options - Apple

Hello my face recognition stopped working immediately after installing the last update. My camera continues to operate. It’s obviously a software problem. I have installed the last update again. No change. Help

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