So I had an album on my computer and phone for at least a year, then all of the sudden it disappeared. Then when I went to re-download it, it just says purchased and doesn't give be the option to download it. What do I do?
Windows, Windows 10
OK, thanks for you feedback.
Check this first -> Authorise a PC to play iTunes purchases
Authorise a PC to play iTunes purchases – Apple Support (UK)
If it does not work, get more help:
Call Apple in your region see: Contact Apple for support and service
Contact Apple for support and service - Apple Support
or -> Contact Apple Support -> Get Support (apple.com)
A question: are you use the same Apple ID to re-download that album?
Yes, I only have the one.
What do I do when it says purchased but won't let me download?
