Why is my SIM card not working
My sim is not working
iPhone 11 Pro Max, iOS 14
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
My sim is not working
iPhone 11 Pro Max, iOS 14
If you still see an alert about your SIM card, contact Apple support.
Learn what to do if you see a SIM not supported alert.
If you still see an alert about your SIM card, contact Apple support.
Learn what to do if you see a SIM not supported alert.
Hello,
Please check if your SIM is supported by your device (if your device is not factory unlocked, it will only work for specific carrier/telco SIM). If so, have you tried turning the device off and on? Resetting network settings? And last check, contact your telco/carrier provider to check if your SIM is active (if you don't have another device you can use to test if the SIM is active or not).
Good luck!
Are you there
Why is my SIM card not working