I cannot connect my octopus on my card, I even tried to add my card through the octopus app, but I cannot

I cannot connect octopus through Apple Pay on my wallet app

Posted on Aug 4, 2022 2:47 AM

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1 reply

Aug 5, 2022 11:46 AM in response to OmVaghani

Hello OmVaghani,


Welcome to Apple Support Communities. We noticed that you reviewed If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support which has some great steps for this issue. Were you able to try the steps there? What happens exactly when you try to add your card? If there is an error message, what does it say?


If the card was declined, be sure to reach out to your card provider since Apple does not approve or decline cards in Apple Pay.


Have a great day!

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I cannot connect my octopus on my card, I even tried to add my card through the octopus app, but I cannot

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