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Apple Payment Method

Can someone please tell me what prevents Apple from accepting a perfectly good debit card as a payment method? I get an error message every time I try to change it, but no indication what the problem is? By the way, it's the EXACT SAME CARD I used to use, but when I got a replacement(same card#, same name) with a new expiration date and security code, all of a sudden Apple has a problem with it. How about a clue, Apple??!!

Posted on Aug 4, 2022 5:07 AM

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Posted on Aug 4, 2022 7:36 AM

Check the spelling of your name and address match exactly what the debit card company has on file for you, comparing with your statement if needed. Some minor discrepancy is probably involved. Check that your financial authority isn't preventing you from setting up the card with Apple. Reach out to Apple Support for further assistance if required.


tt2


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Question marked as Best reply

Aug 4, 2022 7:36 AM in response to cvallent

Check the spelling of your name and address match exactly what the debit card company has on file for you, comparing with your statement if needed. Some minor discrepancy is probably involved. Check that your financial authority isn't preventing you from setting up the card with Apple. Reach out to Apple Support for further assistance if required.


tt2


Aug 4, 2022 9:10 AM in response to cvallent

This document explains how to 'Change [, check], add, or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> Change, add, or remove Apple ID payment methods - Apple Support


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> If you can't remove a payment method from your Apple ID - Apple Support

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> If your payment method is declined in the App Store or iTunes Store - Apple Support It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is one of the 'Payment methods that you can use with your Apple ID'; click here --> Payment methods that you can use with your Apple ID - Apple Support A solution may be to use a method from the same country as the store you are using, but Apple no longer states either way if this is a requirement (it used to say, "Make sure that the billing address for your payment method matches the billing address for your Apple ID" which was more helpful than saying nothing the way it currently does). Also read any footnotes in the document for a payment method. Unfortunately the list is somewhat general and does not list individual brands of cards (I guess there are too many and are constantly changing).


If you still have problems, contact official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - Contact Apple for support and service - Apple Support


Click on this link to read an October 2021 notice 'About billing of subscriptions in India' --> About billing for Apple subscriptions and media products in India - Apple Support



Apple Payment Method

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