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CHARGED $69.99 AFTER CANCELING

I was charged $69.99 for an app that I canceled!!

iPhone XR, iOS 15

Posted on Aug 4, 2022 4:40 AM

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Question marked as Best reply

Posted on Aug 4, 2022 4:48 AM

Perhaps you needed to cancel the related subscription too, using these instructions:--> If you want to cancel a subscription from Apple - Apple Support


For any further question about that, explain your problem to iTunes Store Support Team directly, using this specific link:--> Apple Support

(if you get no help, look at the bottom of that page, where you can contact them using "chat" or "phone" options).


Regards

Giulio

4 replies
Question marked as Best reply

Aug 4, 2022 4:48 AM in response to madilyn52

Perhaps you needed to cancel the related subscription too, using these instructions:--> If you want to cancel a subscription from Apple - Apple Support


For any further question about that, explain your problem to iTunes Store Support Team directly, using this specific link:--> Apple Support

(if you get no help, look at the bottom of that page, where you can contact them using "chat" or "phone" options).


Regards

Giulio

Aug 4, 2022 5:25 AM in response to madilyn52

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

Aug 4, 2022 5:38 AM in response to madilyn52

i just canceled it but didn’t catch it in time after a subscription renewed. So i just disputed it and asked for a refund

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.

 



CHARGED $69.99 AFTER CANCELING

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