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I can’t update my iPhone to iOS 15

Why can’t I update my phone???

iPhone SE, iOS 14

Posted on Aug 4, 2022 10:13 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2022 10:45 AM

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed. Your stats show you are running iOS 14, if it's 14.7, you have a beta version installed and need to remove it.

• You have at least 6 gigs of storage available.


You can also check out this article for help -

If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


How to uninstall iOS beta software.

Go to Settings > General > Storage and delete the 14.7 profile if there is one in there.

Then go to Settings > General > Profiles and delete the 14.7 profile. Restart your phone and you should now be able to update.



1 reply
Question marked as Top-ranking reply

Aug 4, 2022 10:45 AM in response to takeisha77

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed. Your stats show you are running iOS 14, if it's 14.7, you have a beta version installed and need to remove it.

• You have at least 6 gigs of storage available.


You can also check out this article for help -

If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


How to uninstall iOS beta software.

Go to Settings > General > Storage and delete the 14.7 profile if there is one in there.

Then go to Settings > General > Profiles and delete the 14.7 profile. Restart your phone and you should now be able to update.



I can’t update my iPhone to iOS 15

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