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Can’t receive or send messages through any group chat with android and Apple users.

I recently joined a club and the advisor wanted to make a group chat for everyone participating. She creates the group chat and everyone was saying that they got the texts and asked why I wasn’t responding. I went into my messages and there was no group chat there for me to text in. I tried asking if I was added into the group chat or if she maybe forgot, but she told me that I was added. I was so confused and I checked in settings to see if anything was wrong or needed to be turned on. Everything seemed normal as I had on group messaging and MMS texting. I looked up solutions and tried everything that I could find. Nothing worked. I gave up for a while but I was still getting texts from the advisor asking if I got the details and dates for upcoming events in the group chat and I was still getting nothing. My brother has the exact same model and we got them at the same time and all of our settings match. The group chat works for everyone and I can text android users individually but when I try to start a group chat with an iPhone user and an android user, it says it wasn’t delivered. It seems to be working for everyone but me. Does anyone know what might be causing this? I just switched to Verizon and it had always worked on my old phone until then. I tried calling them and they said they didn’t know why it was doing that. I am at a loss and it’s been very frustrating. So please if anyone here has any answers to what might be causing this, please let me know.

iPhone SE, iOS 15

Posted on Aug 4, 2022 11:39 AM

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Question marked as Top-ranking reply

Posted on Aug 5, 2022 6:46 AM

The problem isn’t that I stopped receiving messages from the group chat, it’s that I never got them to begin with. Everyone in the group chat gets the messages and they tell me that I’m in it, but I’m still not able to even see the group chat appear in my messages. And the fact that my brother has the same exact phone, we got it at the same exact time, and we both have the same data plan with Verizon, just makes it even more confusing as to why mine isn’t working.

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Question marked as Top-ranking reply

Aug 5, 2022 6:46 AM in response to Iafeef

The problem isn’t that I stopped receiving messages from the group chat, it’s that I never got them to begin with. Everyone in the group chat gets the messages and they tell me that I’m in it, but I’m still not able to even see the group chat appear in my messages. And the fact that my brother has the same exact phone, we got it at the same exact time, and we both have the same data plan with Verizon, just makes it even more confusing as to why mine isn’t working.

Aug 4, 2022 12:05 PM in response to N_walke129

Hey there,


If you’re in a group message and stop receiving messages, check to see if you left the conversation. Open Messages and tap the group message. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message. You can rejoin a group message only if someone in the group adds you.

To start a new group message:

  1. Open Messages and tap the Compose button .
  2. Enter the phone numbers or email addresses of your contacts.
  3. Type your message, then tap the Send button .

If you have other issues with a group message, you might need to delete the conversation and start a new one. To delete a group message:

  1. Open Messages and find the conversation that you want to delete.
  2. Swipe left over the conversation.
  3. Tap Delete.

When you delete a message, you can't recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, tap the Download button . The photo or image will be saved to your Library in the Photos app.


for more info visit ☞ If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


Aug 5, 2022 8:07 AM in response to N_walke129

N_walke129 wrote:

The problem isn’t that I stopped receiving messages from the group chat, it’s that I never got them to begin with. Everyone in the group chat gets the messages and they tell me that I’m in it, but I’m still not able to even see the group chat appear in my messages. And the fact that my brother has the same exact phone, we got it at the same exact time, and we both have the same data plan with Verizon, just makes it even more confusing as to why mine isn’t working.

Again you need to contact Verizon MMS is their feature not Apple or iphone.

Aug 4, 2022 12:21 PM in response to N_walke129

N_walke129 wrote:

I recently joined a club and the advisor wanted to make a group chat for everyone participating. She creates the group chat and everyone was saying that they got the texts and asked why I wasn’t responding. I went into my messages and there was no group chat there for me to text in. I tried asking if I was added into the group chat or if she maybe forgot, but she told me that I was added. I was so confused and I checked in settings to see if anything was wrong or needed to be turned on. Everything seemed normal as I had on group messaging and MMS texting. I looked up solutions and tried everything that I could find. Nothing worked. I gave up for a while but I was still getting texts from the advisor asking if I got the details and dates for upcoming events in the group chat and I was still getting nothing. My brother has the exact same model and we got them at the same time and all of our settings match. The group chat works for everyone and I can text android users individually but when I try to start a group chat with an iPhone user and an android user, it says it wasn’t delivered. It seems to be working for everyone but me. Does anyone know what might be causing this? I just switched to Verizon and it had always worked on my old phone until then. I tried calling them and they said they didn’t know why it was doing that. I am at a loss and it’s been very frustrating. So please if anyone here has any answers to what might be causing this, please let me know.

You need to call Verizon and speak to someone higher up, MMS is their feature.

Can’t receive or send messages through any group chat with android and Apple users.

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