No payment
I can't buy the app from the app store because of a payment problem I don't know about
iPad Air 3, iPadOS 15
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I can't buy the app from the app store because of a payment problem I don't know about
iPad Air 3, iPadOS 15
See -> If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
Check also ⤵️
1.
If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
2.
If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
Get more help
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
5.
If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
See -> If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
Check also ⤵️
1.
If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
2.
If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
Get more help
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
5.
If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
No payment