iPad Air 4th gen won’t turn on. Said it was too hot earlier when it was charging, now nothing
iPad said it was hot while charging. Now it won’t turn on at all
iPad Air 4 Wi-Fi
Question marked as
Your iPad’s thermal management may be intervening - in trying to protect your iPad, in particular the battery, from irreversible thermal damage. Quoting directly from Apple… If your iPhone, iPad, or iPod touch gets too hot or too cold - Apple Support
“If your device gets too warm
iOS and iPadOS devices have built-in protections to prevent overheating. If the interior temperature of your device exceeds the normal operating range, your device will protect its internal components by attempting to regulate its temperature. Here are some of the higher ambient-temperature conditions and activities to avoid, because they might cause your device to change performance and behavior:
- Avoid leaving your device in a car on a hot day.
- Avoid leaving your device in direct sunlight for an extended period of time.
- Avoid using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.
If the interior temperature of your device exceeds the normal operating range, you might notice these changes:
- Charging, including wireless charging, slows or stops.
- The display dims or goes black.
- Cellular radios enter a low-power state. The signal might weaken during this time.
- The camera flash is temporarily disabled.
- Performance slows with graphics-intensive or augmented-reality apps or features.”
Assuming that you have moved somewhere cooler, these support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.
Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).
If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
