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my iTunes and appleid disabled?

why is my Apple ID disabled


Posted on Aug 4, 2022 9:14 PM

Question marked as Apple recommended

If this is about the AppStore and iTunes account being disabled, contact Apple Support about that, only they can help in this situation:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

...

copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


In case only your Apple ID has been disabled, follow this article:

If your Apple ID is locked or disabled

Posted on Aug 4, 2022 10:23 PM

2 replies
Question marked as Apple recommended

Aug 4, 2022 10:23 PM in response to Community User

If this is about the AppStore and iTunes account being disabled, contact Apple Support about that, only they can help in this situation:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

...

copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


In case only your Apple ID has been disabled, follow this article:

If your Apple ID is locked or disabled

my iTunes and appleid disabled?

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