You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My pictures are not rotating even though my rotate icon is not off and I did reset all settings and tried everything

My pictures are not rotating even though my rotate icon is not off and I did reset all settings and tried everything.

iPhone 12 proMax

Posted on Aug 5, 2022 8:56 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2022 9:07 AM

If you already tried (to no avail) all the steps provided in the support article that led you here, AND if it happens with all pictures and/or all apps, AND if you already performed a "forced" restart of your iPhone as per these instructions:--> Force restart iPhone – Apple Support , it might be a hardware glitch.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Aug 5, 2022 9:07 AM in response to mimina145

If you already tried (to no avail) all the steps provided in the support article that led you here, AND if it happens with all pictures and/or all apps, AND if you already performed a "forced" restart of your iPhone as per these instructions:--> Force restart iPhone – Apple Support , it might be a hardware glitch.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My pictures are not rotating even though my rotate icon is not off and I did reset all settings and tried everything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.