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Receiving 5GE instead of 5G

iPhone 13 getting 5GE instead of 5G. It is in a dense 5G covered area, has 5G enabled plan (and phone). Why is the phone only getting 5GE coverage when it should be getting 5G?


(note: iPhone was purchased as an upgrade from Apple store, so also uses eSIM (no SIM card)

iPhone 13, iOS 15

Posted on Aug 5, 2022 10:34 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2022 10:45 AM

reg967 wrote:

iPhone 13 getting 5GE instead of 5G. It is in a dense 5G covered area, has 5G enabled plan (and phone). Why is the phone only getting 5GE coverage when it should be getting 5G?

(note: iPhone was purchased as an upgrade from Apple store, so also uses eSIM (no SIM card)


You can try Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET

If you see No Service or Searching on your iPhone or iPad - Apple Support


or contact your carrier



ref:

Use 5G with your iPhone - Apple Support


iPhone - Supported 5G and LTE networks - Apple


2 replies
Question marked as Top-ranking reply

Aug 5, 2022 10:45 AM in response to reg967

reg967 wrote:

iPhone 13 getting 5GE instead of 5G. It is in a dense 5G covered area, has 5G enabled plan (and phone). Why is the phone only getting 5GE coverage when it should be getting 5G?

(note: iPhone was purchased as an upgrade from Apple store, so also uses eSIM (no SIM card)


You can try Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET

If you see No Service or Searching on your iPhone or iPad - Apple Support


or contact your carrier



ref:

Use 5G with your iPhone - Apple Support


iPhone - Supported 5G and LTE networks - Apple


Receiving 5GE instead of 5G

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