You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
iPhone 13 getting 5GE instead of 5G. It is in a dense 5G covered area, has 5G enabled plan (and phone). Why is the phone only getting 5GE coverage when it should be getting 5G?
(note: iPhone was purchased as an upgrade from Apple store, so also uses eSIM (no SIM card)
iPhone 13, iOS 15
reg967 wrote:
iPhone 13 getting 5GE instead of 5G. It is in a dense 5G covered area, has 5G enabled plan (and phone). Why is the phone only getting 5GE coverage when it should be getting 5G?
(note: iPhone was purchased as an upgrade from Apple store, so also uses eSIM (no SIM card)
You can try Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET
If you see No Service or Searching on your iPhone or iPad - Apple Support
or contact your carrier
ref:
Use 5G with your iPhone - Apple Support
iPhone - Supported 5G and LTE networks - Apple
reg967 wrote:
iPhone 13 getting 5GE instead of 5G. It is in a dense 5G covered area, has 5G enabled plan (and phone). Why is the phone only getting 5GE coverage when it should be getting 5G?
(note: iPhone was purchased as an upgrade from Apple store, so also uses eSIM (no SIM card)
You can try Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET
If you see No Service or Searching on your iPhone or iPad - Apple Support
or contact your carrier
ref:
Use 5G with your iPhone - Apple Support
iPhone - Supported 5G and LTE networks - Apple
Contact your cellular carrier. I’m assuming this is AT&T. Did you also upgrade your cellular plan to include 5G coverage?
5Ge is AT&Ts name for “5G evolution, which is actually enhanced LTE (4G) not 5G.
Receiving 5GE instead of 5G
