The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
how do i complete a trade in when i purchased the iphone online? i haven’t received a trade in kit yet when i thought it would come along with the new phone?
It normally take 7-10 more business days for your phone return kit to arrive. If you have not received it in a few weeks, call Apple Support.
What is the trade in kit? All i have received is my phone and the box it came in?
