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Activation lock

The activation lock is on my old iPhone I don’t remember the email or the password

Posted on Aug 6, 2022 12:18 AM

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Question marked as Top-ranking reply

Posted on Aug 6, 2022 12:51 AM

Check your 'old iPhone' Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid


See also -> If you can't connect or sign in to iCloud

If you can't connect or sign in to iCloud - Apple Support

 

If you find it, see this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


See also -> How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)


You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

 



2 replies
Question marked as Top-ranking reply

Aug 6, 2022 12:51 AM in response to hs243

Check your 'old iPhone' Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid


See also -> If you can't connect or sign in to iCloud

If you can't connect or sign in to iCloud - Apple Support

 

If you find it, see this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


See also -> How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)


You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

 



Activation lock

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