My phones screen isn’t working and is stuck on power off screen
How do I fix this
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How do I fix this
Try a "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support
If the issue persists, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Try a "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support
If the issue persists, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
My phones screen isn’t working and is stuck on power off screen