iPhone 12 is not connecting

Cminman wrote:

I have a new IPhone 12 and the Bluetooth will not discover any accessories. I have tried cutting Bluetooth off and back on. I tried cutting the phone on and off and even reset my network settings. It will not work. What next?

ref: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

If you still can't pair or connect your Bluetooth accessory

1. If you previously connected your Bluetooth accessory to your iOS or iPadOS device, unpair the accessory, put it back in discovery mode, then try to pair and connect it again.
2. If you can pair your accessory with some devices but not your iOS or
3. iPadOS device, unpair the accessory from your other devices. Then try
4. to pair with your iOS or iPadOS device again.
5. Check with the accessory manufacturer to make sure that your accessory supports your iOS or iPadOS device.
6. If you still have any of these issues, contact Apple Support: 

• • You can’t turn on Bluetooth or the setting is grayed out.
  • You can’t connect any Bluetooth accessories with your device.
  • The accessory manufacturer confirmed that your accessory is working correctly.

That 14-day return/exchange policy only applies in countries where you can buy DIRECT from Apple

You have 14 calendar days to return an item from the date you received it.

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store

you have a limited 14 days for an exchange or refund if it does not suit you Returns & Refunds Order status

Returns & Refunds - Shopping Help - Apple

Your 90 days of complimentary telephone support begins on the date of purchase.

Call Customer Support (800) MY–APPLE (800–692–7753)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support