I updated my Ipad Air 2 to the latest apple update 15/6, now my ipad won't recognize my wifi, how can I get it to work again

How can I restart my Ipad Air 2?

Posted on Aug 6, 2022 1:45 PM

Reply
8 replies

Aug 6, 2022 3:24 PM in response to Ringfinder

Start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


…and here:

Recommended settings for Wi-Fi routers and access points - Apple Support


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your iPhone hotspot - or the WiFi network to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

Aug 6, 2022 4:24 PM in response to Ringfinder

My problem has been resolved thanks to the help from this group. It was my VPN all along. I finally got it shut off, updated my Apple password and now everything works as it should.


A Big Thank You to all that responded to my question. This is a Great page to find answers!


Best Regards,

Ringfinder Oh by the way, I metal detect in the water and have found over a thousand rings!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I updated my Ipad Air 2 to the latest apple update 15/6, now my ipad won't recognize my wifi, how can I get it to work again

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.