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ITunes Charges Without Request

I didn’t purchase anything in iTunes. But somehow I was charged by iTunes.com.

How can I get information of the reason of the charges and to raise a complaint?

iPhone 12 Pro Max, iOS 15

Posted on Aug 7, 2022 2:41 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2022 5:16 AM

Looks like scam, remove it.


See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Check ⤵️

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


Manage and use your Apple ID

Manage and use your Apple ID – Apple Support (UK)

 

See who has access to your device or accounts

See who has access to your device or accounts – Apple Support (UK)

 

Security and your Apple ID

Security and your Apple ID - Apple Support

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


2 replies
Question marked as Top-ranking reply

Aug 7, 2022 5:16 AM in response to violeta252

Looks like scam, remove it.


See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Check ⤵️

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


Manage and use your Apple ID

Manage and use your Apple ID – Apple Support (UK)

 

See who has access to your device or accounts

See who has access to your device or accounts – Apple Support (UK)

 

Security and your Apple ID

Security and your Apple ID - Apple Support

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


ITunes Charges Without Request

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