downgrade icloud

trying to downgreade icloud and the tick is there but the DONE sign will not appear, its still grey

iPhone XS

Posted on Aug 7, 2022 3:22 AM

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Downgrade iCloud i can't tap Done to downgrade iCloud+
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I can't downgrade my iCloud Hi, Hoping I can get some assistance. Current situation: I currently pay $2.99 a month for iCloud storage. My iCloud account is t**********7@icloud.com Desired situation: I want to cancel this and downgrade to the free iCloud account. To clarify I no longer wish to pay anything. What I've tried: I realize it's in Apple's interest to make the downgrading process as difficult as possible but it's becoming frustrating now... I have attempted to do this on my iPhone however when I select downgrade the loading logo just spins and spins and spins. I've had it spinning for 4+ hours and nothing happens. I have attempted to do this on my laptop using the instructions found on Apple's site (Downgrade or cancel your iCloud+ plan – Apple Support (UK) However the options it tells me to follow don't exist for me. When I get to the account page I only see this: I do not see any "downgrade" options, only "upgrade". The only mention of downgrade is the link at the bottom which takes me to the same set of instructions I can't follow. Please could someone help me out? [Edited by Moderator]
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Downgrade icloud i cant able to downgrade the icloud
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1 reply

Niel

Community+ 2025

Level 10

741,179 points

Aug 7, 2022 6:19 AM in response to JHskater

Follow the instructions specific to that issue in the Related Article above.

(222504)

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downgrade icloud

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