I am trying to add money to my pasmo card and it keeps saying payment not completed.

When I try to add money to my pasmo card it tells me that payment not completed. Why is that? What can I do to add money?

iPhone 13 Pro, iOS 15

Posted on Aug 7, 2022 4:15 AM

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4 replies

Aug 8, 2022 6:25 AM in response to Bruceless

It turns out that there had been a widespread issue with charging Japanese transit cards, but at least now it seems that — as ridiculous as this sounds — if it doesn’t work when selecting the suggested ¥1000, $2000, or ¥5000 options, manually typing the amount to charge allows it to work. 🤷 @kanjo on Twitter has a thread on this.

Aug 7, 2022 4:50 AM in response to Bruceless

Same here. It hasn’t worked for me since at least 2022/08/06, with any cars. No problems before that. And I’m able to charge Suica still using my Apple Card. The credit card company isn’t getting anything, so this would be an issue either with Pasmo or Apple — seemingly plausible if they’re making changes in preparation for iOS 16, which has a lot of new Apple Pay stuff.

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I am trying to add money to my pasmo card and it keeps saying payment not completed.

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