Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi I have iPad Pro 3rd Gen when I hit the “Confirm” button it does not work

Hi,


When I want to download and app whilst setting up my pro some of the apps request you double click and hit the “Confirm button” instead of entering your password.


I read you need to hit the top Botton but what and where is the top button?


I tried the “upload” and also the “double click button in the top right hand corner” and nothing happens.


I am totally stumped what the top button is.


Can you please guide me.


Thank you.


Julie

Posted on Aug 7, 2022 7:58 AM

Reply
Question marked as Best reply

Posted on Aug 7, 2022 8:11 AM

This iPad User Guide is filled with information about your iPad and iPadOS. Here is the page that shows the layout of your iPad Pro 3rd Generation - including the name and position of each of its physical buttons:

iPad Pro 12.9-inch (3rd generation) - Apple Support



3 replies

Hi I have iPad Pro 3rd Gen when I hit the “Confirm” button it does not work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.