messages not saving to iCloud
My wife's phone continues to show storage almost full. The two culprits are Messages and WhatsApp. Her settings are the same as mine - both are green showing they are selected for iCloud storage. However, when I look at iCloud on her phone, neither one is using any space. I have turned them off, reset the phone, and turned them back on but they continue to only take up space on the phone. We have a 2TB space plan that has plenty of available space. Any help would be greatly appreciated.
iPhone 8 Plus