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Kiana_m Author

Level 1

4 points

Apple ID problem

Hi , unfortunately my apple ID is blocked. The email that I’ve used for my apple ID no longer exist. I know my security questions but I think I’ve entered my birthday date wrong . Do I have any idea how can I fix that ?

iPhone 7

Posted on Aug 7, 2022 9:09 AM

Top-ranking reply

WheelieNick

Level 8

40,815 points

Posted on Aug 7, 2022 9:25 AM

If there is no way to reset your password you can enroll in apple account recovery

See this link on how to do that

How to use account recovery when you can’t reset your Apple ID password - Apple Support

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2 replies

Top-ranking reply

WheelieNick

Level 8

40,815 points

Aug 7, 2022 9:25 AM in response to Kiana_m

If there is no way to reset your password you can enroll in apple account recovery

See this link on how to do that

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Eric Root

Level 10

684,615 points

Aug 7, 2022 10:33 AM in response to Kiana_m

Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.

Apple ID - Official Apple Support. -

Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)

Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.

Apple Support schedule phone call. -

Apple on Twitter

From the Apple Support article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID - Apple Support. *

Apple ID problem