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User profile for user: Mark2ain
Mark2ain Author
User level: Level 1
5 points

MacBook Pro M1 freezing when streaming YouTube

I'm experiencing random freezes of my 2021 MacBook Pro M1 16in running Monterey when I watch YouTube videos. I have no idea what the trigger may be as the videos can play fine for some length of time and then suddenly freeze -- or sometimes the audio continues -- but I have no more control over the computer. I have to hard reboot. Once I've experienced the freeze, it often happens again quickly after restarting. But if the computer has been shut down of a while, it could be days before it happens again. I've tried restarting in safe mode and have not experienced the problem while running this way. So I must have a software conflict. But I have no idea how to troubleshoot it. Has anyone else experienced this and found a fix? Or does anyone have a suggestion for analyzing the problem? Thank you.

MacBook Pro 16″, macOS 12.5

Posted on Aug 7, 2022 10:51 PM

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User profile for user: leroydouglas
leroydouglas
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User level: Level 10
191,886 points

Posted on Aug 8, 2022 6:47 PM

this jumps out—


Diagnostics Information (past 7-30 days):

2022-08-07 22:23:20 Safari Extension Crash

Executable: /Applications/1Password for Safari.app

Details:

libsystem_c.dylib: abort() called




To trouble shoot further you can:




—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

  This will tell you if it a universal issue or isolated to your user/admin account. 



 —SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc. 


Login and test. Reboot  as normal and test.  Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc impacting the  smooth operation, however a  reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode. 


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User profile for user: leroydouglas
leroydouglas
Community+ 2025
User level: Level 10
191,886 points

Aug 8, 2022 6:47 PM in response to Mark2ain

this jumps out—


Diagnostics Information (past 7-30 days):

2022-08-07 22:23:20 Safari Extension Crash

Executable: /Applications/1Password for Safari.app

Details:

libsystem_c.dylib: abort() called




To trouble shoot further you can:




—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

  This will tell you if it a universal issue or isolated to your user/admin account. 



 —SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc. 


Login and test. Reboot  as normal and test.  Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc impacting the  smooth operation, however a  reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode. 


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User profile for user: leroydouglas
leroydouglas
Community+ 2025
User level: Level 10
191,886 points

Aug 8, 2022 7:15 AM in response to Mark2ain

Mark2ain wrote:

I'm experiencing random freezes of my 2021 MacBook Pro M1 16in running Monterey when I watch YouTube videos. I have no idea what the trigger may be as the videos can play fine for some length of time and then suddenly freeze -- or sometimes the audio continues -- but I have no more control over the computer. I have to hard reboot. Once I've experienced the freeze, it often happens again quickly after restarting. But if the computer has been shut down of a while, it could be days before it happens again. I've tried restarting in safe mode and have not experienced the problem while running this way. So I must have a software conflict. But I have no idea how to troubleshoot it. Has anyone else experienced this and found a fix? Or does anyone have a suggestion for analyzing the problem? Thank you.


Did you try a different browser and compare your results...?



if no insight or resolve—


you can get a good look at your System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com


If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.


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User profile for user: Mark2ain
Mark2ain Author
User level: Level 1
5 points

Aug 8, 2022 5:26 PM in response to leroydouglas

Thank you, Leroy. I appreciate your reply.


Safari is my default browser. I'm pretty certain that after one of the freezes, I switched to Chrome to watch the rest of the video and the crash occurred there, too. But it's worth my spending more time on Chrome to see if the behavior gets triggered there.


I took your advice and ran EtreCheck. No, I don't know how to interpret it although I did see a line under the "Report" tab that said "Hosts file is corrupt." That certainly sounds ominous.


I will do as you suggest and paste the report here. If anyone sees what the issue might be, I'll be grateful. If it helps, the last time the freeze happened was last Saturday, August 6, 2022.


EtreCheckPro version: 6.7 (67009) Report generated: 2022-08-08 16:21:45 Download EtreCheckPro from https://etrecheck.com Runtime: 2:03 Performance: Excellent Problem: Apps are crashing Description: YouTube videos cause the computer to crash Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Corrupt hosts file - Hosts file is corrupt. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2021) MacBook Pro Model: MacBookPro18,2 Apple M1 Max (m1) CPU: 10-core 64 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 12 Video Information: Apple M1 Max Color LCD 3456 x 2234 DELL P2721Q 3840 x 2160 Drives: disk0 - APPLE SSD AP2048R 2.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (8 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (2 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (15.42 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (528 MB used) disk3s3 - Recovery (APFS) [Recovery] (827 MB used) disk3s4 - Update (APFS) (12 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (1.05 TB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (860 MB used) disk2s2 - Update (APFS) (29 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 8 MB Shared values Size: 524 MB Free: 503 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 503 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 2 MB Shared values Size: 524 MB Free: 503 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 2.00 TB Free: 928.57 GB Available: 1.13 TB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 528 MB Shared values Size: 2.00 TB Free: 928.57 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 12 MB Shared values Size: 2.00 TB Free: 928.57 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 1.05 TB Shared values Size: 2.00 TB Free: 928.57 GB Available: 1.13 TB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 2.00 TB Free: 928.57 GB Network: Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en6: Ethernet Adapter (en6) Interface en7: Thunderbolt Ethernet Slot 1 Interface en8: USB 10/100/1000 LAN Interface en9: Belkin USB-C LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en10: iPhone Interface en11: iPhone 2 Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.5 (21G72) Time since boot: About 6 hours Configuration Files: /etc/hosts - Count: 0 - Corrupt! Notifications: Loopback.app one notification CCC Dashboard.app one notification Avid Link.app 2 notifications Speedtest.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avid.interplay.editortranscodestatus.plist Executable: ./AvidEditorTranscodeStatusMac.bash /Applications/Avid/EditorTranscode/rnc-central 0 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.autodesk.backburner_start.plist Executable: /opt/Autodesk/backburner/backburner boot Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.autodesk.wiretapgateway_start.plist Executable: /opt/Autodesk/wiretapgateway/current/wiretapgatewayctl start Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avid.interplay.editorbroker.plist Executable: ./RunAvidEditorBroker.bash /Applications/Avid/EditorTranscode/DBScript 0 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.OWC.HelperTool.RepairSRTool.plist Executable: /Library/PrivilegedHelperTools/com.OWC.HelperTool.RepairSRTool Launchd: /Library/LaunchDaemons/com.autodesk.sw_start.plist Executable: /opt/Autodesk/sw/sw_start boot Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Domain name invalid - possibly malware Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 21 Old Applications: 25 x86-only apps Kernel Extensions: /Applications/SoftRAID 6.3/SoftRAID 6.3.app [Not Loaded] OWC_SATA_Command.kext - com.owc.driver.SATA-Command (8.1.0b16) [Not Loaded] OWC_SCSI_Device.kext - com.owc.driver.SCSI-Device (1.1.0b16) [Not Loaded] OWC_SCSI_Device_0E.kext - com.owc.driver.SCSI-Device0E (1.1.0b16) [Not Loaded] SoftRAID.kext - com.softraid.driver.SoftRAID (6.3 - SDK 10.17) /Applications/TechTool Pro 15.app [Not Loaded] spdKernel.kext - com.micromat.driver.spdKernel (1.0 - SDK 10.14) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 185 Apple tasks [Running] 155 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 167 Apple tasks [Running] 173 Apple tasks Launch Daemons: [Loaded] com.OWC.HelperTool.RepairSRTool.plist (Not signed - installed 2022-07-28) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-03-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-03-06) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-07-26) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-07-14) [Running] com.aescripts.updater.helper.plist (AESCRIPTS, INC. - installed 2022-06-06) [Running] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2022-07-25) [Running] com.autodesk.adskaccessservicehost.plist (Autodesk - installed 2022-07-20) [Running] com.autodesk.backburner_manager.plist (Autodesk - installed 2022-03-18) [Running] com.autodesk.backburner_server.plist (Autodesk - installed 2022-03-18) [Loaded] com.autodesk.backburner_start.plist (Not signed - installed 2022-03-18) [Running] com.autodesk.dl_mpd.plist (Autodesk - installed 2022-03-23) [Running] com.autodesk.sw_bwmgr.plist (Autodesk - installed 2022-03-23) [Running] com.autodesk.sw_dbd.plist (Autodesk - installed 2022-03-23) [Running] com.autodesk.sw_ifffs.plist (Autodesk - installed 2022-03-23) [Running] com.autodesk.sw_probed.plist (Autodesk - installed 2022-03-23) [Running] com.autodesk.sw_server.plist (Autodesk - installed 2022-03-23) [Loaded] com.autodesk.sw_start.plist (Not signed - installed 2022-03-23) [Running] com.autodesk.wiretapgateway.plist (Autodesk - installed 2022-03-23) [Loaded] com.autodesk.wiretapgateway_start.plist (Not signed - installed 2022-03-23) [Running] com.avid.interplay.editorbroker.plist (Not signed - installed 2022-07-19) [Running] com.avid.interplay.editortranscodestatus.plist (Not signed - installed 2022-07-19) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-06-05) [Running] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2022-08-07) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-06) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-06) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-07-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-05-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2022-07-14) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2022-04-21) [Loaded] com.prosofteng.DriveGenius.locum.plist (PROSOFT Engineering, Inc. - installed 2022-06-20) [Running] com.redgiant.service.plist (Maxon Computer GmbH - installed 2022-05-23) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2022-03-11) [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2022-03-11) [Running] com.softraid.softraidd.plist (Other World Computing - installed 2022-07-28) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2022-03-24) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-03-06) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-07-26) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-07-14) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-07-14) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-06-27) [Running] com.avid.CloudClientServices.plist (Avid Technology Inc - installed 2020-07-07) [Running] com.avid.avidlink.plist (Avid Technology Inc - installed 2022-08-04) [Loaded] com.avid.backgroundservicesmanager.plist (Avid Technology Inc - installed 2022-06-29) [Loaded] com.avid.dmfsupportsvc.plist (Avid Technology Inc - installed 2020-04-17) [Loaded] com.avid.interplay.dmfservice.plist (Avid Technology Inc - installed 2020-04-17) [Loaded] com.avid.interplay.editortranscode.plist (Avid Technology Inc - installed 2022-07-19) [Loaded] com.avid.transcodeserviceworker.plist (Avid Technology Inc - installed 2022-07-19) [Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2020-07-07) [Running] com.maxon.mxnotify.agent.plist (Maxon Computer GmbH - installed 2022-05-23) [Loaded] com.maxon.mxredirect.agent.plist (Maxon Computer GmbH - installed 2022-05-23) [Running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2022-08-07) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-03-06) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-07-12) [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2022-07-14) [Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2022-07-30) [Running] com.softraid.SoftRAIDMonitor.plist (Other World Computing - installed 2022-07-28) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2022-03-24) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2022-03-24) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2022-03-24) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-07-14) [Running] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2022-08-04) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-16) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) [Running] com.prosofteng.DGMonitor.plist (PROSOFT Engineering, Inc. - installed 2021-11-08) [Loaded] com.rogueamoeba.loopbackd.plist (Rogue Amoeba Software, LLC - installed 2022-03-17) User Login Items: [Running] 1Password Browser Helper (AgileBits Inc. - installed 2022-07-20) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Running] 1Password Launcher (AgileBits Inc. - installed 2022-07-20) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app [Running] Adobe Acrobat (Adobe Inc. - installed 2022-07-14) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] AppCleaner SmartDelete (Julien Ramseier - installed 2022-03-27) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] Carbon Copy Cloner (Bombich Software, Inc. - installed 2022-06-05) Application /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Running] CCC Dashboard (Bombich Software, Inc. - installed 2022-06-05) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Running] Dropbox (Dropbox, Inc. - installed 2022-08-03) Application /Applications/Dropbox.app [Loaded] NordVPNLauncher (App Store - installed 2022-07-17) Modern Login Item /Applications/NordVPN.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-03-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-03-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-03) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 333 build 02 (? - installed 2022-07-14) Audio Plug-ins: ACE: 11.7.8 (Rogue Amoeba Software, LLC - installed 2022-03-17) Audiojingle: 1.7.0 (Shuxun Liao - installed 2022-03-27) 3rd Party Preference panels: Java (? - installed 2022-04-26) TechTool Protection (Micromat, Inc. - installed 2022-08-07) WacomTablet (Wacom Technology Corp. - installed 2022-03-24) Backup: Skip System Files: Yes Auto backup: No Destinations: Q**B [Local] (Last used) Total size: 2.50 TB Total number of backups: 126 Oldest backup: 2018-01-31 20:34:53 Last backup: 2022-06-26 15:05:28 One local snapshot Oldest local snapshot: 2022-06-26 14:26:39 Last local snapshot: 2022-06-26 14:26:39 10 other local snapshots 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.26 (1 min ago) 2.01 (5 min ago) 2.01 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 6.87 seconds Write speed: 4919 MB/s Read speed: 4371 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 21.54 % (Apple) EtreCheckPro 18.94 % (Etresoft, Inc.) kernel_task 5.08 % (Apple) QtWebEngineProcess (6) 3.54 % (Avid Technology Inc) AvidLink 2.04 % (Avid Technology Inc) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) dmsdb.hsql --dbname.0 dmsdb 1.11 GB (Not signed - ../TranscodeService/EditorTranscode.app) Adobe CEF Helper (Renderer) 1.08 GB (Adobe Inc.) org.eclipse.osgi.jar com.avid.central.launcher.Main -consoleLog -console 996 MB (Not signed - ../TranscodeService/EditorTranscode.app) EtreCheckPro 970 MB (Etresoft, Inc.) Dropbox (3) 684 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 5 MB / 2 MB (Apple) Dropbox 2 MB / 730 KB (Dropbox, Inc.) backburnerManager 638 KB / 44 KB (Autodesk) backburnerServer 280 KB / 290 KB (Autodesk) wiretapgateway 349 KB / 44 KB (Autodesk) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 13 (Apple) Red Giant Service 4 (Maxon Computer GmbH) QtWebEngineProcess (6) 2 (Avid Technology Inc) AvidLink 1 (Avid Technology Inc) AdskLicensingService 1 (Autodesk) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 33.35 GB Used RAM: 15.85 GB Cached files: 14.80 GB Available RAM: 48.15 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-06-16 Mocha Pro Adobe Plug-in 2022.5 (9.5.2) 2022-06-16 Mocha Pro AVX Plug-in 2022.5 (9.5.2) 2022-06-16 Mocha Pro OFX Plug-in 2022.5 (9.5.2) 2022-06-18 AVX2xBlend (0.0.0) 2022-06-20 macOS Monterey (12.4) 2022-06-22 Numbers (12.1) 2022-06-22 Keynote (12.1) 2022-06-22 Pages (12.1) 2022-06-22 Boris FX Continuum Adobe 2022.5 - 15.5.0 (15.5.0) 2022-06-22 Boris FX Continuum Avid 2022.5 - 15.5.0 (15.5.0) 2022-06-22 Boris FX Continuum for OFX Hosts 2022.5 - 15.5.0 (15.5.0) 2022-06-28 1Password 7 (7.9.5) 2022-06-28 Adobe Acrobat DC (22.001.20142) (22.001.20142) 2022-06-30 XProtectPlistConfigData (2161) 2022-07-03 Pro Tools 2022.6.0 (22.7.0.104) 2022-07-03 Avid QuickTime Codecs LE (2.7.3) 2022-07-03 Avid Loopmasters Sample Pack 1.0 (19.1.0.212) 2022-07-05 DuckDuckGo Privacy for Safari (1.5.0) 2022-07-07 1Password for Safari (2.3.7) 2022-07-12 Microsoft AutoUpdate (4.49.22070801) 2022-07-12 Microsoft Outlook (16.63.22070801) 2022-07-14 Adobe Acrobat DC (22.001.20169) (22.001.20169) 2022-07-14 UniFi (7.1.66) 2022-07-14 Java 8 Update 333 (1.8.333.02) 2022-07-15 Microsoft Excel (16.63.22071301) 2022-07-15 Microsoft OneNote (16.63.22071301) 2022-07-15 Microsoft PowerPoint (16.63.22071401) 2022-07-15 Microsoft Word (16.63.22071301) 2022-07-17 NordVPN (7.8.0) 2022-07-19 Media Composer (22.7.0.56190) 2022-07-25 AdskLicensing-12.1.0.7121-mac-installer (12.1.0.7121) 2022-07-26 Evercast (0) 2022-07-30 Avid Cloud Client Services (2.4.3) 2022-07-30 Melodyne (520006) 2022-07-30 License Support (5.5.2) 2022-07-30 Pro Tools 2022.7.0 (22.7.0.104) 2022-07-31 macOS 12.5 (12.5) 2022-07-31 RosettaUpdateAuto (1.0.0.0.1.1657807666) 2022-08-04 "Avid Link" (22.7.1.4025) 2022-08-04 XProtectPayloads (68) Diagnostics Information (past 7-30 days): 2022-08-07 22:23:20 Safari Extension Crash Executable: /Applications/1Password for Safari.app Details: libsystem_c.dylib: abort() called 2022-08-06 16:54:12 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-08-05 09:12:42 Avid Link.app High CPU Use Executable: /Applications/Avid/*/Avid Link.app 2022-08-04 16:10:21 contactsd High CPU Use (4 times) Executable: /System/Library/Frameworks/Contacts.framework/Support/contactsd 2022-08-03 13:10:17 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2022-08-02 21:39:16 TechToolProDaemon Crash Executable: /Library/PreferencePanes/TechTool Protection.prefPane/Contents/PlugIns/TechToolProDaemon.app End of report


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MacBook Pro M1 freezing when streaming YouTube

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